Booking an Appointment

If you are booking an appointment for the first time, you will be asked to provide your full name, the best telephone number and email address at which to contact you, as well as a credit card number to hold your reservation. Those without a credit card will be invited to take a chance as a walk-in guest. Please arrive 10 minutes early for your appointment to allow time to find parking and to fill out any paperwork.

Appointment Confirmations & Reminders

If we have your email address on file, we will give you an appointment confirmation, as well as an appointment reminder two days in advance.

Late Arrivals & "No Shows"

Late arrivals will result in your service(s) being customized to fit the remaining appointment time. Appointments will be held for a 10 minute grace period, after which they will be considered a "No Show" and the appointment slot may be given away. “No Show” appointments will be subject to a fee for 50% of the scheduled service value.  But don’t worry, we are always here to accommodate your scheduling needs.

Cancellations & Rescheduling

We require 24 hours notice if you would like to cancel or reschedule your appointment. Canceling or rescheduling outside of store hours is acceptable via email or voicemail.